User Data Deletion Instructions

This page explains how you can request deletion of your personal data collected by Dinehome when you use our website or mobile app, including when you sign in with Facebook.

How to delete your account and data
  1. Sign in to your Dinehome account on our website or app.
  2. Open your profile page (My Profile / account settings).
  3. Select "Delete Account" and confirm. This permanently removes your account and associated personal data from our systems.

Go to My Profile

Request deletion by email

If you cannot access your account, email us from the address linked to your account and ask us to delete your data. We may ask you to verify your identity before processing the request. info@dinehome.no

Help & support

Data that is deleted

When your account is deleted, we remove personal information such as your name, email, phone number, delivery addresses, order history linked to your profile, wallet balance, loyalty points, wishlist, and social login identifiers (including Facebook) stored for your account.

Data we may retain

We may retain certain records where required by law (for example, accounting or tax obligations) or for fraud prevention. Any retained data is limited to what is legally necessary and is not used for marketing.

Processing time

Account deletion through the app is processed immediately. Email requests are typically completed within 30 days.

Facebook Login

If you signed up or signed in with Facebook, deleting your Dinehome account removes the data we store for that login. To remove the app from your Facebook account, you can also go to Facebook Settings → Apps and Websites and remove Dinehome.

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